No act of kindness, no matter how small, is ever wasted.
Little Haven has a dedicated band of over 100 Volunteers who work across a wide range of areas: patient support, assisting in the chemotherapy unit, cleaning & maintenance, office support, on our management committee or playing an essential role in raising much needed funds. No matter how great or small your contribution may be, you can be sure its effect will add strength to our service and ripple out to the community. Your gift of time enables Little Haven to make a difference to the lives of those facing their toughest hour.
In the Little Haven organisation, everyone counts. Little Haven complies with the Australian Standards for Volunteering and ensures that our dedicated band of over 100 active volunteers are specifically trained for their chosen roles.
Little Haven volunteers receive their Volunteer Australia
Certificates of Appreciation
Our volunteers’ roles are organised depending on the level of knowledge, skills and experience that each volunteer can bring to Little Haven. Little Haven volunteers currently work over four streams:
- Volunteers who can provide advice and leadership are invited to serve on the Management Committee to provide guidance to Sue Manton, the Little Haven Business Manager. Each member of the Management Committee has some particular skill they can offer to Little Haven which could be knowledge of palliative care, medicine, fundraising, finance, management or of our community. The Committee is led by our President, who is elected for the role at the Annual General Meeting of all members.
- Volunteers who have the ability to provide empathetic support and comfort are trained for their roles in respite care or chemotherapy support and placed under the guidance of the Clinical Coordinator in the Clinical stream. Our Complementary Therapists are also part of this stream.
- Volunteers with the practical hands-on skills necessary to keep Little Haven operating work under the direction of the Little Haven Office Staff, in Centre Help.
This hierarchy is to ensure that every volunteer who may have contact with a patient or carer always has a direct line of communication to a Little Haven staff member who is available to offer help if this is needed.
- On the other hand, our army of fundraisers who make our good work possible are granted an extraordinary degree of autonomy matched with a high level of trust not often experienced in charitable organizations. Once a fundraising idea has been approved, the volunteers concerned run their own event under the guidance of a leader they elect, subject to the approval of Little Haven. Often Little Haven may have two, three, or even four major fundraisers running concurrently, each under the direction of each group’s own elected leader. While this system may be unusual it works extremely well, with different groups of fundraisers working at what they best love to raise funds for an organization they support wholeheartedly.
You will often find Little Haven professional staff volunteering for any Little Haven fundraiser that needs an extra pair of hands and our Little Haven Business Manager, Sue Manton, is no exception. In her spare time Sue is the elected leader of the fundraising group known as the Event Crew, a happy band of volunteers who cater for events held usually at nights or on weekends through the Cooloola region where all profits raised go to Little Haven. Sue is also Little Haven’s gun barista, in demand for any event that needs the provision of excellent café-style beverages.
Little Haven’s “Christmas in July” luncheon.
Little Haven volunteers work in so many different areas you are sure to find that there is always some individual skill that you have that will be appreciated by Little Haven, whether it is bbq’ing a sausage, baking cakes and slices, making a coffee, knitting a rug for a chemo patient, delivering medical equipment, helping to run the Melbourne Cup Race Day, or running a market stall. We offer every new volunteer a half day of Orientation training then ongoing one-on-one mentoring until you are fully confident in your new role. If you elect to join the Clinical Stream, further ongoing education will be provided.